Video Podcast

CEM – Customer Experience Mapping: Podcast with Annette Franz (Gleneicki)

By | 2015-03-13T22:01:58+00:00 March 13th, 2015|

I have to admit that even after this interview I still can't say "Touchpoint Dashboard" three times fast :) I want to thank Annette Franz (Gleneicki) for taking the time to discuss the importance of customer experience mapping and how a business can gain deeper insight into buyer behavior. Transcript: Annette Franz (Gleneicki): Hey, how [...]